Privacy Policy

Introduction

ACM Services Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the data practices described in this policy.

Data Collection

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact or inquiry forms on our website
• Request a quote or service consultation
• Subscribe to our communications
• Communicate with us via email, phone, or other channels

The types of personal information we may collect include:

• Name and contact information (email address, phone number, mailing address)
• Business or company information
• Service requirements and facility details
• Correspondence and communication records

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address (anonymized)
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website or source
• Device identifiers

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For more information about how we use cookies, please see our Cookie Policy.

How We Use Your Data

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our maintenance services
• Communication: To respond to inquiries, send quotes, and coordinate service appointments
• Customer Support: To address your questions and provide assistance
• Marketing: To send promotional communications (with your consent) about services that may interest you
• Website Improvement: To analyze website usage and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights

Third-Party Access

We may share your information with third parties in the following circumstances:

• Service Providers: We may share information with contractors, vendors, and service providers who perform services on our behalf
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
• Legal Requirements: We may disclose information if required by law or in response to legal requests
• Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property

We do not sell your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide services, comply with legal obligations, resolve disputes, and enforce agreements. The retention period may vary depending on the context and our legal obligations.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request correction of inaccurate or incomplete information
• Deletion: You may request deletion of your personal information, subject to certain exceptions
• Restriction: You may request that we restrict processing of your information
• Portability: You may request transfer of your information to another party
• Objection: You may object to certain processing of your information
• Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Requesting Data Deletion

To request deletion of your personal information, please contact us at:

• Email: info@acmsvc.com
• Phone: +1 681-200-2720
• Mail: 1067 Hidden Ridge Trail, Valley Park, MO 63088

Please include "Data Deletion Request" in the subject line and provide sufficient information to verify your identity and locate your records. We will process your request within 30 days and confirm completion.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: